Refund policy
RETURN/REFUND POLICY
IF FOR ANY REASON YOU NEED TO RETURN AN ITEM, YOU HAVE 30 DAYS FROM THE DATE OF PURCHASE (UNLESS OTHERWISE SPECIFIED) TO DO SO. ITEMS MUST BE RETURNED WITH ORIGINAL TAGS ATTACHED (IF ANY) & NOT BE WORN, WASHED, ALTERED OR DAMAGED IN ANY WAY OR THEY WILL NOT BE ACCEPTED FOR REFUND OR EXCHANGE. RETURNS MAY BE SENT TO:
CRISTINA TENILLE DESIGNS
8939 S SEPULVEDA BLVD.
STE 110 #269
LOS ANGELES, CA 90045-3648
ORIGINAL SHIPPING FEES ARE NON-REFUNDABLE. BUYER IS RESPONSIBLE FOR ALL SHIPPING FEES. RETURNS FOR STORE CREDIT WILL BE PROCESSED AT NO ADDITIONAL FEE. RETURNS FOR A REFUND VIA ORIGINAL PAYMENT METHOD WILL REQUIRE A HANDLING & PROCESSING FEE OF $5.99 WHICH WILL BE AUTOMATICALLY DEDUCTED FROM THE AMOUNT TO BE REFUNDED TO YOU.
CUSTOM MADE ITEMS ARE NON-RETURNABLE & NON-REFUNDABLE UNLESS THE ERROR HAS BEEN MADE ON OUR PART.
ITEMS MARKED "FINAL SALE" ARE NON-RETURNABLE & NON-REFUNDABLE.
REFUNDS
REFUNDS TAKE APPROXIMATELY 7-10 BUSINESS DAYS TO PROCESS ONCE WE HAVE RECEIVED YOUR RETURN. ORIGINAL SHIPPING CHARGES ARE NON REFUNDABLE.